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| 24 Jul. 2008 | BROWSE |  |
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The registration process Registration is easy and takes only a few minutes. You can register here. You will be asked to supply some user details which we will hold on file (see our Privacy policy for more on how we deal with your information). The fields are compulsory and you will not be able to register unless you fill all of them in. You can register an individual, or as a business. Before you register, you must agree to the terms and conditions within our User Agreement. DragTrade will send you a confirmation email once you have registered containing a link which allows us to verify your email address. You must click this link to confirm your new DragTrade account. Once you have registered, you can login to your Members' Area and use the site. If you have problems registering, please contact us for help at support[at]dragtrade.com. Once you
have registered successfully, you should log in to view your Members’ Area. From here you can manage
all your personal activity on DragTrade, including your personal information,
buying and selling, invoices etc.
Messaging
You
can send private and public messages to sellers from all item listings.
1. Scroll down the listing until you find the Ask Seller A Question section.
2. Type in the question you would like to ask the seller, and
select whether you want it to be private or public (visible to other users).
3. Click Submit to send the message. You can see all of your sent and received
messages in your Members' Area,
under Messaging.
Bidding
The Bidding section provides you with an overview of all the items
you have
Managing & Placing Bids
At the heart of your auction experience is bidding on items you'd
like to buy.
Standard & Proxy Bidding
Standard bidding is the most
common way to bid on an item, and is exactly
A Proxy bid means that you bid an amount that is higher than necessary. The
If someone else comes along and tries to outbid you, the auction
software will
1. Find the item you'd like to bid on - either by browsing the
categories down the left of your screen, or by using the search box just below
the navigation bar.
2. To place a bid, enter your chosen amount into the "Place
Bid" field in the item listing. Click the Place Bid button to continue.
3. The bid confirmation screen will display the minimum bid needed
(standard bid) and will allow
you to adjust your bid accordingly. If you wish to place a standard bid, adjust
your bid to match the Minimum Bid value shown. If you wish to place a proxy bid, enter your maximum
bid into the Your Bid field.
4. You will now see confirmation that you are the high bidder or a message
telling you that you have been outbid, or that you bid is below the reserve
price. You can place as many bids as you want on an item. Making An Offer
Some sellers allow potential buyers to make an offer to buy their
items, to
1. If you would like to make an offer, click on the icon.
2. On the Make Offer page, enter the amount you would like to offer
(Remember - your offer must be in the price range specified).
3. Click Proceed to continue and your offer will be confirmed and submitted to the
seller.
Swap Offers
Instead of monetary offers, some sellers will accept Swap Offers - offers of
1. If the seller of the item you are interested in accepts Swap Offers, you
2. Click on the Make An Offer link and enter a description of the swap you are proposing.
3. Click Proceed and you will see a confirmation message confirming that your swap
offer has been passed to the seller.
Buy Out (Buy Now)
Some sellers allow items to be purchased instantly at a fixed
price, regardless
1. To purchase an item with Buy Out, click on the Buy Out logo.
2. You will be taken to a confirmation page showing the Buy Out price, postage costs and payment
methods for the item. Click Proceed if you are happy to continue.
3. Your purchase will now be confirmed and you will be able to pay
the seller's invoice.
Won Items
The Won Items section allows you to see all of your recent purchases and bids at
a glance. Recently-purchased items are then individually listed with their
payment status. When you are ready to pay for the item, simply click on Pay With Direct Payment. This will take you to a payment
screen enabling you to choose your preferred payment method and make an instant
payment for your item. Once you have completed the payment, the payment status
for the item will be updated in the Won Items table.
Invoices Received
The Bidding section of
the Members' Area also allows
buyers to see all of
Watched Items
If you would like to track the progress of an auction without
bidding on it, you
1. In every item listing, you will see a Watch This Item link. To add an
item to your Watched Items list, simply click on the Watch this item link.
2. To view your Watched Items list, go to the Watched Items section of the Members' Area. Favourite Stores
DragTrade allows users to operate their own stores within the
auction site.
1. To access a complete list of stores or to search the store
directory, click on the Stores link
in the navigation bar.
2. At the top of each store's home page, there is an Add To Favourites link. Click this
to add this store to your Favourite Stores. To see a list of all of your favourite stores, go to Members' Area / Bidding / Favourite Stores.
The Selling section provides you with an overview of all the items
you have
Listing an item for sale
Here's a step-by-step guide to listing an item for sale by
auction, offer or buy out. Most steps are the same for all types of listing.
1. Start by clicking on the Sell link on the main navigation bar.
2. Choose whether you would like the item listed on the main
auction site, in your shop only (if you have one) or in both locations. Note
that shop-only items will only be visible to visitors to your store.
3. Choose a main category for your item. The active category list
is indicated by an orange border - each time you select a category, a list of
appropriate sub-categories will be displayed until no further detail is possible.
Simply click on a category to select it. Once the category has been finalised,
the Next Step button will be highlighted.
4. You may select an additional category for your item if you wish.
Some items fit naturally into more than one category, and having an additional
category can help more users find your item.
5. You now need to specify the Item
Details. Once you have done this, click Next Step to continue:
Choose Listing Type
In most circumstances a full listing is more suitable. If you
find that many of the options you are offered are not relevant, try a quick listing.
Item Title
Enter a title for your item. This
will be displayed in category listings and search results.
Description
Enter a description of your item.
Generally, the more detail you can provide, the easier it is for potential
buyers to understand what your item is like.
Main Category
This confirms your choice of main
listing category.
Additional Category
This confirms your choice of
additional listing category (if any).
Voucher Settings
Include any voucher codes you may
have in this field. Otherwise it should be left blank.
Auction Type
Choose between standard (listing
one item) and Dutch (listing multiple, identical items)
Currency
Choose the currency you wish to use
Quantity
Specify how many items you are
selling
Auction Starts At
Specify the starting bid for your
auction
Enable Reserve
If you would like a reserve price,
check this box. A reserve price prevents an item selling below a certain price,
regardless of how much the final bid is for.
Reserve Price
Enter the reserve price if
applicable
Buy Out price
A Buy Out price enables bidders to
buy your item instantly - without having to wait for the auction to end.
If you are willing to accept offers
for your item, specify the price range you are prepared to consider.
Bid Increment
This controls how much more each
bid is than the previous bid. In most circumstances the default choice will be
suitable.
Item Featuring
This allows you to promote your
item more widely - choose any combination of featuring you would like.
Start Time
Allows you to choose to start your
auction now, or at a later time.
End Time
Choose the duration of your auction
- from a standard range of options or by specifying a specific future date.
Private Auction
If you would like to hide user ids
of bidders from other users, select a private auction. Bidders' user ID’s will
still be visible to you, the seller.
Accept Swap Offers
Indicate whether you are prepared
to swap your item for a suitable alternative.
Member of Group
If you are a member of a listed
group, select it here. If not, disregard this section.
Item Condition
Use the drop-down menu to specify
the condition of your item. Add any specific comments into the text field
above.
Images
Upload up to three images of the
item you are listing. Files can be uploaded from your computer or from another
website.
Media
Upload a video file of your item.
Files can be uploaded from your computer or from another website.
Auto Relist
Enable the automatic relisting of
your item. You can choose to have it relisted only in the case it does not sell
and can specify how many times it will be automatically relisted.
Location
Confirm the location details of your
item. By default, this will be set to be the same location your user is
registered at.
7. The next step is to specify shipping and payment details for
your item.
Shipping
& Payment Details
Specify whether the buyer or seller
should pay for postage. Specify the postage and insurance costs. Indicate
whether you will post the item overseas.
Direct
Payment
Check the box next to each of the
direct payment methods that you will accept.
Offline
Payment
Check the box next to each of the
offline payment methods that you will accept. Note that you, the buyer, should
be equipped to handle these payment methods yourself.
Preview your listing
See how it will look to buyers and
make any changes necessary using the Previous
Step button. You can also choose to Save As Draft - this will save your
listing and allow you to return to it later.
If you are happy with the listing, press the List button to publish the listing. You
will then see a message confirming that it has been accepted and informing you
of the fee for the listing.
Managing Your Selling Items
You can manage all of your selling items from the Selling section of the
Members' Area.
Open
The open view shows all of the items you currently have listed in
active Auctions. The Selling Totals section provides a simple summary of the number of items at each
selling status, and the Open Auctions table below lists each item currently being sold. You can sort the
items Open Auctions table by
clicking on the arrowheads by each column heading.
Items With Bids/Offers
The Items With Bids/Offers view shows all the items you are currently selling
that have bids of offers on them. The Selling Totals table provides
an at-a-glance view of all your selling activity.
Scheduled
The Scheduled view shows all the auction listings you currently have scheduled
to start. The Selling Totals table provides an at-a-glance view of all your selling
activity.
Closed
The Closed view shows all of your closed auction listings. The Selling Totals table provides
an at-a-glance view of all your selling activity.
Drafts
The Drafts view shows all of your saved draft auction listings. The Selling Totals table provides
an at-a-glance view of all your selling activity.
Sold
The Sold view shows all of your sold auction items. The Selling Totals table provides
an at-a-glance view of all your selling activity.
Invoices Sent
The Invoices Sent view shows all of your current sent invoices. The Selling Totals table provides
an at-a-glance view of all your selling activity.
Fees Calculator
The Fees Calculator allows you to calculate the listing fees for an item before
you create the listing. Simply select the fees that will apply to
your listing and click Proceed. Note that this calculator excludes the selling price fee as this
is variable and depends on the selling price.
Prefilled Fields
Regular sellers may find that they have certain fields that always
require the
same data to be entered into them. The Prefilled Fields page allows
this
information to be saved and automatically populated into your auction
listings.
Item Title
The title for your auction listing.
Description
Enter any common text that appears in all your item descriptions
into this field.
Duration
If your auctions always have the same duration, you can specify it
here.
Private Auction
If you always run private auctions, check this box.
Swap Offers
If you are always open to swap offers, check this box.
Shipping Conditions
If your shipping conditions are always the same, indicate them
here.
Offline Payment
If you only accept certain offline payment methods, select them
here.
Accept Public Questions
If you have a fixed policy on public questions, indicate it here.
New Bid Email Notifications
If you always wish to be notified of new bids by email
notification, check this
box.
Blocked Users
If you wish to block certain users from bidding
on any of your items, you can add their usernames to this page. Click on the Add User link to block a user. You can also specify the
reason you have blocked them, and blocked users can be deleted (unblocked). Your reputation provides an indicator of how much trading you have
done on
* - Very poor - Your reputation is
reduced by 1
** - Poor - Your reputation is reduced
by 1
*** - Neutral - no change to your
reputation
**** - Good - Your reputation is
increased by 1
***** - Excellent - Your reputation is
increased by 1
Wherever a user ID appears, the reputation for that user is also
shown.
Viewing Your Reputation
You can see full details of your reputation and the comments you
have received in the Members' Area of the auction site.
Leaving Comments For Other Users
Leaving comments for other people is a simple process:
1. After you have completed a transaction, go to your Members'
Area, and click on the Reputation link.
2. Click on the Sent link, and you will see a list of auctions for which you need to
leave comments. To leave a comment, click on the Proceed link at the right of the screen.
3. Select a suitable star rating - from 1 to 5, and enter any
comments you would like to make into the comments field. When you are finished,
click on Leave Comments to store your comments and rating.
4. If you now return to the auction item, you will be able to click
on the other user's reputation and see your comments in their reputation information.
This
section allows you to download the bulk listing software, PaxBulk. You should
refer to the help documentation that comes with this application for more
details on how to use this tool.
The About Me facility enables users to provide a little information about themselves
to other users. For business users, this might be information about their
business and a link to their own website. Personal users might want to provide
some information on their hobbies and interests - especially if they are the
main reason for their auction activities.
You can set up an About Me page like this:
1. Click on the About Me link in the Members' Area.
2. Enable the About Me page.
3. Enter some suitable information into the text field. Use the
toolbar at the top of the text area to format your text. You can also include
hyperlinks - just click on the symbol and enter the target URL and the link
text.
4. When you have finished, click on the Proceed button to save your About Me page.
You will now see an additional icon appear alongside your user ID.
Anyone who clicks on the About Me logo will be taken to your About Me Page.
The DragTrade auction system allows sellers to operate their own
private Stores. They can customise the appearance of the store and the
categories used within it and include detailed information about their business
and their stock. By default, a user's store subscription is disabled. Enabling
stores is simple and instant and provides users with a choice of five levels of
store:
Free Store - up to 3 items
Basic Store - up to 10 items, £per 30 days
Medium Store - up to 50 items, £per 30 days
Advanced Store - up to 100 items, £per 30 days
Expert Store - up to 500 items, £ per 30 days
Apart from the number of items that can be stocked, there are no
other
Setting Up A Store - Subscription
Setup
1. To get started with stores, go to the My Store section of the Members' Area and
select Subscription Setup.
2. At the top, you will see a summary of your store subscription
status, showing subscription payment dates and the number of items presently listed.
If you have not had a store before, the Store
Status will be Disabled.
3. To setup a store, ensure the Enable
Store check box is checked.
4. Select the type of store you wish to operate.
5. Click Proceed to activate the store and confirm your choices.
Your store is now ready for use, although you should probably
consider adding some further information to it using the Main Settings, Store Pages and Custom Categories sections, which
are explained below.
Main Settings
The Main Settings section allows you to customise your store and provide information
about the kind of items you offer for sale. There are five fields you can
populate (all are optional):
Store Name
The name of your store.
Store Description
A description of your store - the kind of items you sell, your
trading history, your business, etc. This can be formatted and include links to
other sites.
Store
You should enter relevant keywords for your store here - words
that people might search for if they were looking for the kind of items you sell.
Separate each keyword (or phrase) with a comma.
Store Logo
If you have a logo you would like displayed with your store
listing, you can upload it using the Browse and Upload buttons. You can also use a graphics file from another website by entering
its URL into the Enter URL field and then clicking Upload.
Store Designs
Choose from a number of alternative store designs, to help make
your store more distinctive.
Store Pages
The Store Pages section allows you to provide additional information about your
store, including details of your special offers and shipping information. All
of these sections can be updated at any point and changes made will immediately
be applied to your store.
Number of Store Featured Items
Specify how many of your store's items you would like to highlight
as "feature" items at the top of your store's home page.
Number of Ending Soon Store Items
All store items are listed for a fixed length of time. Specify how
many "ending soon" items you would like highlighting in the Ending Soon
section on the store home page.
Number of Recently-Listed Store Items
Recently-listed items can be highlighted in the Recently Listed section at the
top of your store's home page. Specify how many of your most recent items you
would like including in this section.
About This Store
Include additional information about your store, stock or yourself
here.
Store Specials
Provide full details of any special offers you are running here.
Shipping Information
Include full details of your shipping policies here, such as
postage methods, return policies and packaging information.
Company Policies
Include any further details of your company policies here.
Custom Categories
All items are placed in a category of your choice when listed in
an online auction or as a store item. Within your own store you can choose
which categories are available and you can create your own custom categories.
Please note that custom categories can only be used for Store-only
listings - so if you want to list your item in the general auction listings as
well as in your store, you may prefer to use the standard categories that are
available.
1. To setup a custom category, go to the My Store / Custom Categories
section of your Members' Area.
2. Enter the name of your category into the Add Category field, then click the Save Changes button. You can add as many
categories as you need in this way.
3. When you have finished adding new categories, click on the Generate
Categories button to complete the
creation of your custom categories.
Selecting Categories For Your Store
If you don't want to create your own custom categories you can
choose to
restrict which of the standard categories are available in your
store instead.
1. In My Store / Custom Categories section of your Members' Area, scroll down to the Store Categories section.
2. Select the categories you would like to use by clicking on them
(hold down the Ctrl key at the same time for multiple selections).
3. Click on the -> button to add these categories to your store. Selecting your own
categories will automatically mean that only these categories are available in
your store. Listing items for sale in your store
See Selling.
Viewing Your Store
1. To view your store, click on the Stores link on the main navigation bar.
2. Type the name of your store into the Store search box.
3. Click on your store's name to enter it.
DragTrade allows you to place Wanted
Ads for items you are looking for.
Viewing Your Wanted Ads
To see a list of your open or closed ads, click on the appropriate
links.
Creating A New Wanted Ad
1. To create a new Wanted Ad, choose Add New.
2. In the Main Category section, click on Modify to open the category selection dialogue box. Click on the category
you would like to use for your Wanted Ad.
3. Enter a title and description for the advert, and then choose
how long you would like it to run for from the Duration drop-down menu. You can also upload
any Images you wish to
include in the Wanted Ad.
4. Check your location details are correct and click Proceed to post your wanted ad. You will the
be shown confirmation that it has been accepted and billed to your account.
In the My Account section of your Members'
Area, you can manage all aspects of your account:
- Personal Information
- Manage Account (payment methods)
- Account History
- Mail Preferences
- Abuse Report
Personal Information
The Personal Information section allows you to view and edit your personal details. The
information on this page is exactly the same as the information you provided
when you registered as a user. Once you have made any changes necessary, just
click on the Update button at the bottom of the page to save your changes.
Manage Account
The Manage Account page allows you select which payment methods you want to use and
enter all the relevant information. Currently you can only use Paypal.
Account History
The Account History page allows you to view reports showing you activity over a
defined period. Use the drop down menus to specify the date range you want to
include in the report, and then click Proceed to run the report.
Mail Preferences
The Mail Preferences page allows you to choose which events you wish to receive email
notifications for. Once you have updated your selection, just click the Proceed button to save your choices.
Abuse Report
From time-to-time, you may find that another user is abusing the
auction system in some way. The Abuse
Report page allows you to send a confidential report to the auction
administrator to bring abuse issues to their attention.
On DragTrade you can browse the site by clicking on a category
title (e.g. Underwear, Hair, or Health and Beauty). These are listed under the Categories section on the left hand
side of the page.
Alternatively you can search for things through the BROWSE: Choose a Category drop-down menu on the pink search bar underneath the main navigation. Clicking on a category title will take you to a page showing all the subcategories in the category, and the items available. Searching within categories Additionally, you can search within specific categories. Click on
the category you wish to search in, and you will see a search box which allows
you to enter your search terms.
Searching can also be carried out from the horizontal pink search
bar underneath the main menu. Terms can be entered into the box and then you
press the Search button.
Advanced searches
For more advanced searching, click on the SEARCH link (in capital letters) to the left of the search terms box. Here you can search auctions, search for a seller, search for a buyer and search for store names. |
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